REFUND POLICY
A legal disclaimer
The explanations and information provided on this page are general and high-level, meant to help you understand how a Refund Policy typically works. They are not legal advice and should not be relied on as such. Because refund laws differ across jurisdictions, we recommend consulting a legal professional to ensure this policy aligns with your local regulations and business needs.
Refund Policy
Do Good Society (“DGS”) provides digital memberships and affiliate-driven services. This Refund Policy outlines when and how refunds are issued for users who purchase or subscribe through our platform.
Since DGS provides access to digital content and membership benefits immediately upon activation, refunds may be limited depending on usage, activation status, and local laws. This policy exists to protect both our members and our business, and to ensure clarity and fairness for all users.
1. Digital Memberships
All DGS memberships provide immediate access to digital content, community features, and impact-driven programs. Because of this instant delivery, all membership fees are generally non-refundable once the membership is activated.
If a user has not activated or used their membership benefits, they may request a review for a possible refund. Approval is not guaranteed and is assessed case-by-case.
2. Billing Errors
If you believe you were incorrectly charged due to a billing error, contact us within 7 days of the transaction. Verified billing errors will be fully refunded.
3. Duplicate Charges
If a duplicate payment is identified, the duplicate amount will be refunded in full.
4. Affiliate Earnings
Affiliate payouts are not refundable under any circumstances, as they are based on verified active members generated by the affiliate.
5. Special Circumstances
Refunds may be issued under exceptional cases such as:
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Fraudulent or unauthorized transactions
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System errors preventing access to membership
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Situations required by local consumer laws
DGS reserves the right to request supporting documentation when reviewing such cases.
6. How to Request a Refund
To request a refund or report a billing concern, contact us at:
Provide your:
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Full name
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Email associated with your membership
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Transaction ID or screenshot of payment
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Reason for the request
Our team will review your request within 5–7 business days.
7. Final Decision
All refund decisions made by Do Good Society are final. Once a membership is refunded (if approved), access to all member benefits will be revoked immediately.